Faqs

Q1: Is Vissioon GDPR compliant?

Absolutely! Vissioon's 100%  GDPR compliant, using payment-gateway-sanctioned industry best practices to ensure that your shopping experience, and that of your customers, is a safe one. In additional, Vissioon is as secure as a secure platform can be in this day and age. And as security standards and capabilities evolve, you can be sure that Vissioon will be among the first platforms to incorporate them. 

Q2: What platforms and services does Vissioon replace?

Are you ready? Here’s the entire list: Email marketing campaign platform Marketing automation platform (letting you build and automate your sales funnels) Marketing page builders (landing pages, squeeze pages, sales pages, thank you pages, product launch pages, checkout pages, video sales letter pages, and more) Membership portal builders Shopping carts Online form builders Calendar and appointment scheduling Helpdesk ticketing systems, including live chat Video hosting (with advanced marketing features) Campaign analytics platform Custom programming to integrate your various marketing software platforms — Vissioon seamlessly integrates all of the above already Graphic designers —Vissionn's professional, stunning templates designed to convert  for pages, emails, forms, and more  take care of that for you. Best of all, Vissioon's  tools are not merely basic versions.

Q3: How secure is Vissioon is?

At Vissioon, we leave nothing to chance. So it was essential to us that Vissioon have the most robust security measures available. We start with a direct, secure, encrypted connection. Customer payment information is tokenized a fancy term that means that at no time does any customer payment data ever touch our servers. We never store it, and we never see it. All the data you store in your account  including the personal information you collect about your leads and customers, is protected by multiple firewalls and Cloudflare security.  Finally, Vissioon is extremely reliable too!  Any downtime is lost money. So we’ve gone the extra mile to ensure the reliability of Vissoon for your business.

Q4: Lifetime Access Plan

Vissioon currently runs an option to purchase a lifetime access plan which allows you access the platform for a one-time price.

Q5: What else is included?

Vissioon not only gives you a complete suite of integrated sales and marketing tools that make it easy to build your emails, pages, opt-in forms, checkouts, and sales funnels. Vissioon actually gives you complete sales funnels too  pre-built, beautifully designed and professionally copywritten by renowned internet marketing experts ready for you to customize and activate in just minutes. Vission also gives you a complete set of ready-to-use, stunning design templates for creating new emails, pages, checkouts, opt-in forms and more.

Q6: Do I need coding skills?

Absolutely not! Vissioon's simple drag-and-drop interface and menu wizards let you do everything without any code whatsoever  from designing and launching your marketing pages, emails, forms and checkouts; to configuring your products, shopping carts, helpdesk, videos, and affiliate program. Vissioon makes it even easier for you with its wide variety of gorgeous, pre-designed templates for pages, emails, and forms, getting you going even faster with practically no effort. 

Q1: How can I contact Vissioon for support?

You can reach out to us by filling out the contact form on our "Contact Us" page. Please provide your name, phone number, email, subject and your detail message so we can assist you promptly.

Q2: Is my information safe when I submit it through the contact form?

Yes, your information is secure. We use encryption and other security measures to protect your personal data.

Q3: Will I receive a confirmation after submitting the contact form?

Yes, you will receive an email confirmation once your contact form has been successfully submitted.

Q4: How can I follow up on my previous inquiry?

To follow up on a previous inquiry, please mention the date and subject of your original message in your new inquiry. This helps us track and respond to your request more efficiently.

Q1: Common questions about chat spaces Can I still create a space for long-form discussions?

Yes, Vissioon offers you the best of both worlds! You can create a post space for asynchronous discussions where members create posts and comment on them, similar to what you see on your newsfeed on social media platforms.  Alternatively, you can create a chat space (which looks more like any other messaging platform) where everybody can discuss things spontaneously in real-time.

Q2: As an admin of chat, can I see what my members DM each other?

No for privacy reasons, messages members send to each other are kept private.

Q3: Do Vissioon's mobile apps support chat?

Yes! Chat is available on both our iOS and Android apps, which means you can get notified about messages via push notifications (instead of email) and interact with your community on the go.

Q4: What’s the difference between group chats and chat spaces?

Group chats are private messages that you or your members send to more than one person. For example, you could send a private message to two people in order to introduce them to each other or to plan a team lunch. Think of chat spaces more like real-time channels for different purposes and topics, much like Slack and Discord. Members can join themselves and start interacting right away (if your spaces are public) or you can add them to these spaces (if they’re private.)

Q1: What is AI and how can it benefit my website?

AI refers to artificial intelligence, which can enhance user experience through personalization and automation.

Q2: How can AI improve customer service on my website?

By using chatbots and virtual assistants to provide instant responses.

Q3: Is AI implementation expensive?

Costs vary, but there are scalable solutions for different budgets.

Q4: Can AI help with website content creation?

Yes, AI tools can generate content ideas and assist with SEO.

Q1: Which payment methods can I use?

Vissioon supports all major card brands and an increasing number of payment methods and digital wallets. We regularly add new payment options to ensure your members can choose the most convenient and highest-converting methods!

Q2: Which currencies do you support?

We support 15 currencies and regularly add new ones to our paywalls. The available currencies for your community may vary depending on the country in which your community operates.

Q3: What are the fees associated with payments through Vissioon?

Here are the transaction fees for Circle’s current billing plans: Basic – 4% Pro – 2% Business – 1% Enterprise – 0.5% Please note that Vissioon's transaction fees are in addition to Stripe’s standard processing fees, which vary by country.

Q4: Are you able to help me migrate existing subscriptions to Vissioon?

Absolutely! Our team offers a FREE comprehensive migration service to seamlessly transfer your existing subscriptions to Vissioon. We tailor a migration plan to fit your needs and handle all the heavy lifting, allowing you to focus on community growth rather than payments.

Q1: Common questions about chat spaces Can I still create a space for long-form discussions?

Yes, Vissioon offers you the best of both worlds! You can create a post space for asynchronous discussions where members create posts and comment on them, similar to what you see on your newsfeed on social media platforms.  Alternatively, you can create a chat space (which looks more like any other messaging platform) where everybody can discuss things spontaneously in real-time.

Q2: As an admin of chat, can I see what my members DM each other?

No for privacy reasons, messages members send to each other are kept private.

Q3: Do Vissioon's mobile apps support chat?

Yes! Chat is available on both our iOS and Android apps, which means you can get notified about messages via push notifications (instead of email) and interact with your community on the go.

Q4: What’s the difference between group chats and chat spaces?

Group chats are private messages that you or your members send to more than one person. For example, you could send a private message to two people in order to introduce them to each other or to plan a team lunch. Think of chat spaces more like real-time channels for different purposes and topics, much like Slack and Discord. Members can join themselves and start interacting right away (if your spaces are public) or you can add them to these spaces (if they’re private.)

Q1: What types of events are listed on the Portal page?

The Portal page features a variety of events related to our projects, including motivation, life coaching, live chat discussions, and other special events designed to enhance your experience with Vissioon.

Q2: How do I access live events on the website

 To access live events, navigate to the "Live Events" section from the main menu. Select the event you wish to watch, and click on the "Watch Now" button.

Q3: Do I need to create an account to watch live events?

Yes, you need to create a free account to watch live events. This helps us ensure a personalized experience for you.

Q4: Can I watch past live events?

 Yes, all past live events are available on-demand in the "Past Events" section.

Q1: How customizable is Vissioon?

Look and feel: change your community name, URL, visibility, header images, logo, and brand colors to create a consistent brand experience for your members. Spaces: mix and match post, chat, event, and course spaces to set up your community exactly how you want it. Domain name: on Pro and Enterprise plans, you can set up a custom domain that will re-direct to your community.

Q2: Can I have a member directory?

Absolutely! You can access your community’s searchable member directory by clicking on the Members tab on the left sidebar. Click on the member name or profile pic in the directory to view their profile and learn more about them.

Q3: Can I brand the websites?

The websites will reflect all of the changes you’ve made in your community settings, so whatever branding you apply will appear on the web.

Q1: Is Vissioon GDPR compliant?

Absolutely! Vissioon's 100%  GDPR compliant, using payment-gateway-sanctioned industry best practices to ensure that your shopping experience, and that of your customers, is a safe one. In additional, Vissioon is as secure as a secure platform can be in this day and age. And as security standards and capabilities evolve, you can be sure that Vissioon will be among the first platforms to incorporate them. 

Q2: What platforms and services does Vissioon replace?

Are you ready? Here’s the entire list: Email marketing campaign platform Marketing automation platform (letting you build and automate your sales funnels) Marketing page builders (landing pages, squeeze pages, sales pages, thank you pages, product launch pages, checkout pages, video sales letter pages, and more) Membership portal builders Shopping carts Online form builders Calendar and appointment scheduling Helpdesk ticketing systems, including live chat Video hosting (with advanced marketing features) Campaign analytics platform Custom programming to integrate your various marketing software platforms — Vissioon seamlessly integrates all of the above already Graphic designers —Vissionn's professional, stunning templates designed to convert  for pages, emails, forms, and more  take care of that for you. Best of all, Vissioon's  tools are not merely basic versions.

Q3: How secure is Vissioon is?

At Vissioon, we leave nothing to chance. So it was essential to us that Vissioon have the most robust security measures available. We start with a direct, secure, encrypted connection. Customer payment information is tokenized a fancy term that means that at no time does any customer payment data ever touch our servers. We never store it, and we never see it. All the data you store in your account  including the personal information you collect about your leads and customers, is protected by multiple firewalls and Cloudflare security.  Finally, Vissioon is extremely reliable too!  Any downtime is lost money. So we’ve gone the extra mile to ensure the reliability of Vissoon for your business.

Q4: Can I cancel or change plans anytime?

Vissioon gives you a convenient, budget-friendly monthly subscription model with the lowest prices you’ll find for such a combination of online marketing tools in one platform. You can cancel or change your subscription at any time in our convenient Billing self-service portal.

Q5: What else is included?

Vissioon not only gives you a complete suite of integrated sales and marketing tools that make it easy to build your emails, pages, opt-in forms, checkouts, and sales funnels. Vissioon actually gives you complete sales funnels too  pre-built, beautifully designed and professionally copywritten by renowned internet marketing experts ready for you to customize and activate in just minutes. Vission also gives you a complete set of ready-to-use, stunning design templates for creating new emails, pages, checkouts, opt-in forms and more.

Q6: Do I need coding skills?

Absolutely not! Vissioon's simple drag-and-drop interface and menu wizards let you do everything without any code whatsoever  from designing and launching your marketing pages, emails, forms and checkouts; to configuring your products, shopping carts, helpdesk, videos, and affiliate program. Vissioon makes it even easier for you with its wide variety of gorgeous, pre-designed templates for pages, emails, and forms, getting you going even faster with practically no effort. 

Q1: Common questions about chat spaces Can I still create a space for long-form discussions?

Yes, Vissioon offers you the best of both worlds! You can create a post space for asynchronous discussions where members create posts and comment on them, similar to what you see on your newsfeed on social media platforms.  Alternatively, you can create a chat space (which looks more like any other messaging platform) where everybody can discuss things spontaneously in real-time.

Q2: As an admin of chat, can I see what my members DM each other?

No for privacy reasons, messages members send to each other are kept private.

Q3: Do Vissioon's mobile apps support chat?

Yes! Chat is available on both our iOS and Android apps, which means you can get notified about messages via push notifications (instead of email) and interact with your community on the go.

Q4: What’s the difference between group chats and chat spaces?

Group chats are private messages that you or your members send to more than one person. For example, you could send a private message to two people in order to introduce them to each other or to plan a team lunch. Think of chat spaces more like real-time channels for different purposes and topics, much like Slack and Discord. Members can join themselves and start interacting right away (if your spaces are public) or you can add them to these spaces (if they’re private.)

Q1: What does it cost to create a site?

You can create your website on Vissioon for free. Upgrade to a paid plan for additional benefits like unlimited video hosting, custom domains, removable Teachable branding, and more.

Q2: Can I use my own domain?

Yes. On any paid plan, you can connect a custom domain to your Vissioon site.

Q3: I already have a website—is Vissioon still right for me?

Yes! It’s easy to connect a pre-existing site to your courses and products on Vissioon. They can even share the same root domain.

Q1: Common questions about chat spaces Can I still create a space for long-form discussions?

Yes, Vissioon offers you the best of both worlds! You can create a post space for asynchronous discussions where members create posts and comment on them, similar to what you see on your newsfeed on social media platforms.  Alternatively, you can create a chat space (which looks more like any other messaging platform) where everybody can discuss things spontaneously in real-time.

Q2: As an admin of chat, can I see what my members DM each other?

No for privacy reasons, messages members send to each other are kept private.

Q3: Do Vissioon's mobile apps support chat?

Yes! Chat is available on both our iOS and Android apps, which means you can get notified about messages via push notifications (instead of email) and interact with your community on the go.

Q4: What’s the difference between group chats and chat spaces?

Group chats are private messages that you or your members send to more than one person. For example, you could send a private message to two people in order to introduce them to each other or to plan a team lunch. Think of chat spaces more like real-time channels for different purposes and topics, much like Slack and Discord. Members can join themselves and start interacting right away (if your spaces are public) or you can add them to these spaces (if they’re private.)

Q1: Common questions about chat spaces Can I still create a space for long-form discussions?

Yes, Vissioon offers you the best of both worlds! You can create a post space for asynchronous discussions where members create posts and comment on them, similar to what you see on your newsfeed on social media platforms.  Alternatively, you can create a chat space (which looks more like any other messaging platform) where everybody can discuss things spontaneously in real-time.

Q2: As an admin of chat, can I see what my members DM each other?

No for privacy reasons, messages members send to each other are kept private.

Q3: Do Vissioon's mobile apps support chat?

Yes! Chat is available on both our iOS and Android apps, which means you can get notified about messages via push notifications (instead of email) and interact with your community on the go.

Q4: What’s the difference between group chats and chat spaces?

Group chats are private messages that you or your members send to more than one person. For example, you could send a private message to two people in order to introduce them to each other or to plan a team lunch. Think of chat spaces more like real-time channels for different purposes and topics, much like Slack and Discord. Members can join themselves and start interacting right away (if your spaces are public) or you can add them to these spaces (if they’re private.)

Q1: What features are included in the trial?

You get full access to all features during the trial period.

Q2: Can I cancel anytime during the trial?

Yes, you can cancel at any time without any fees.  

Q3: Do I need to provide payment info for the free trial?

No, you can start without entering payment details.